The spread of COVID-19 has initiated a period of unprecedented uncertainty in our industry. The health and safety of our clients, guests, visitors and employees continue to be a top priority.
We remain in daily contact with the UMBC COVID-19 Task Force and our team is well prepared to work with our partners to take appropriate steps to ensure the safety of our guests and employees. At this time all events at UMBC Event Center today through the end of April will be cancelled. Additionally, the venue will not be allowing visitors and our box office will be closed until further notice. UMBC Event Center will be evaluating conditions on an on-going basis, and we hope this is just a temporary measure.
For our postponed events, current tickets held will be honored for the new date. If an event is cancelled, ticket holders will receive information via Ticketmaster and the venue regarding refunds. Refunds will be available at your point of purchase and terms are to be determined by tour promoter. Due to the high volume of refund requests, Ticketmaster will be issuing refunds in the order they are received and based on the order of events.
Please visit UMBCEventCenter.com and our social media chanels for the most updated information. We encourage our guests to make the best decisions for themselves and their families regarding event attendance as we all work to practice smart social distancing until the state of public health changes.